FAQ
-
1. Are movers guaranteed to arrive when booked?
At A-Town Movers, we understand that timely service is crucial for a successful moving experience. When you book with us, we prioritize your move by confirming your appointment and ensuring our team arrives at the scheduled time. While unforeseen circumstances can occasionally arise, such as severe weather or vehicle issues, we strive to communicate any delays promptly. Our commitment is to provide reliable service so you can plan your move with peace of mind.
-
Is A-Town Movers licensed and insured?
Yes, A-Town Movers is fully licensed and insured to provide moving services. We take the safety and security of your belongings very seriously, and our licensing ensures that we operate by industry standards and best practices. Additionally, our insurance coverage provides you with peace of mind, knowing that in the unlikely event of damage or loss, you’re protected. Choosing a licensed and insured mover not only safeguards your property but also reflects our professionalism and commitment to quality service.
-
Do we require a deposit?
Yes, A-Town Movers requires a deposit, often referred to as a retainer, to secure your moving date and details. The amount varies based on the scope of your move, ranging from $50 to $5,000. This deposit helps us allocate the necessary resources and ensure that our team is prepared for your unique moving needs. Rest assured that the deposit goes towards the total cost of your move, allowing you to book with confidence.
-
Can A-Town Movers remove your junk?
Absolutely! A-Town Movers offers junk removal services in addition to our standard moving options. Whether you're decluttering before a move or need to dispose of unwanted items after relocating, our team is here to help. We handle everything from large furniture pieces to smaller items efficiently and responsibly. By choosing our junk removal service, you can reclaim your space without the hassle, knowing that your unwanted items will be disposed of properly.
-
What types of items can A-Town Movers handle?
A-Town Movers is equipped to handle a wide range of items, from residential furniture and appliances to office equipment and heavy machinery. Our trained professionals are skilled in safely loading and transporting everything, ensuring your belongings are secured during transit. However, please note there are restrictions on hazardous materials and items that cannot be loaded due to safety regulations. If you’re uncertain, our team can offer guidance on what can be moved securely.
-
How do I prepare for my moving day with A-Town Movers?
Preparing for your moving day with A-Town Movers is simple! To ensure a smooth process, we recommend creating a detailed inventory of your items, organizing them into categories, and packing what you can ahead of time. Labeling boxes and keeping essential items accessible will greatly assist our team on the day of your move. Additionally, clear pathways in your home for our movers will facilitate a more efficient loading process. Communication is key, so feel free to share any specific instructions or concerns with us in advance.